Knowledge is distinct from information. Both knowledge and information consist of true statements, but knowledge is information that has a purpose or use. Philosophers would describe this as information associated with intentionality. The study of knowledge is called epistemology.
A common definition of knowledge is that it consists of justifiedtruebelief. This definition derives from Plato's Theaetetus. It is considered to set out necessary, but not sufficient, conditions for some statement to count as knowledge.
What constitutes knowledge, certainty and truth are controversial issues. These issues are debated by philosophers, social scientists, and historians. Ludwig Wittgenstein wrote "On Certainty" - aphorisms on these concepts - exploring relationships between knowledge and certainty. A thread of his concern has become an entire field, the philosophy of action.
In Jewish, Christian and Islamic traditions, there has always been a considerable tension on the issue of authority versus experience in the formation of knowledge. Early Christian philosophy contrasted revelation from God with knowledge gained by reason. St. Augustine for instance put the knowledge of classical philosophers, especially Plato, into a Christian framework. Experimental knowledge was discounted. Early Muslim philosophy, especially the Mutazilite school, medieval Jewish philosophy, and later Christian work, especially that of Thomas Aquinas, focused on Aristotle's views. These were vast controversies stretching over centuries. The (eventually dominant) Asharite school of Islamic scholars, for instance, strongly rejected most views of Aristotle, while the Roman Catholic tradition generally embraced them. Such efforts to provide an ethical or spiritual basis for the foundations of knowledge continue to this day in the sociology of knowledge, Islamization of knowledge, and the many and varied strains of economics.
A second way to derive knowledge is by observation and experiment. It is not free of uncertainty, as errors of observation or interpretation may occur, and any sense can be deceived by illusions.
Knowledge may also be derived by reason from either traditional, authoritative, or experiential sources or a combination of them. Inferential knowledge is based on reasoning from facts or from other inferential knowledge such as a theory.
However, if Fred acquired this propositional knowledge from an encyclopedia, he will not have acquired the skill of swimming: he has some propositional knowledge, but does not have any know-how. In general, one can demonstrate know-how by performing the task in question, but it is harder to demonstrate propositional knowledge.
Inferential knowledge is based on reasoning from facts or from other inferential knowledge such as a theory. Such knowledge may or may not be verifiable by observation or testing. For example, all knowledge of the atom is inferential knowledge. The distinction between factual knowledge and inferential knowledge has been explored by the discipline of general semantics.
Another problem with defining knowledge is known as the "Gettier problem". The Gettier problem arises when we give certain kinds of counterexamples to the JTB (justified true belief) definition. A counterexample is a case where the definition applies, but the word defined doesn't; or a case where the word defined applies, but the definition doesn't. Gettier counterexamples are examples where the definition, justified, true belief applies; but one nevertheless still doesn't have knowledge, so the word "knowledge" doesn't apply in that case.
The Knowledge Management Forum Virtual community of practice focused on furthering fundamental theories, methods and practices. Features archives and news. http://www.km-forum.org/
Knowledge Nurture Buckman Laboratories offers resources for practitioners, newcomers, academics and students. Features articles, a library and events listings. http://www.knowledge-nurture.com/
Resources on Knowledge Management Bibliography of print sources for a study that focuses on applied aspects of the field. http://www.media-access.com/resources.html
Tacit Knowing Dr. Juani Swart's resources for integrating theory and practice. Features conference papers, links and contact information. http://www.tacitknowing.com
KM World Practices and applications of information and communications technologies involved in the management of the component functions of KM systems. Features news, editorials, conferences and resources. http://www.kmworld.com/
InformationR.net Insights from University of Sheffield on information management, science and systems. Includes the international e-journal Information Research, a list of related academic departments and guide to resources. http://informationr.net/
Knowledge Management & Workflow A collection of annotated resources featuring links to articles, reports, case studies and organizations. From CALT Encyclopedia. http://www.insead.fr/CALT/Encyclopedia/ComputerSciences/Groupware/Workflow/
Knowledge Board Forum to establish a community and to support and identify commonality in terminology, application and implementation. Features news, workshops, a library, event schedule and discussion forums. http://www.knowledgeboard.com
Knowledgepoint Features articles on intellectual capital, customer capital and business intelligence. Also offers information on conferences and industry news. http://www.knowledgepoint.com.au
IMesh An international initiative supporting communication and collaboration between subject gateway providers and related parties. Features toolkit project and discussion list. http://www.imesh.org/
Knowledge Management Research Center Resources including selecting and organizing the intellectual capital of a company, what corporate knowledge management projects seek to find, and presenting that knowledge in a way that helps employees comprehend and act on that information. Features portals, case studies, books, events and a free newsletter. http://www.cio.com/research/knowledge/
Management and Information Systems Research Group University of York's research projects in knowledge management, communities of practice, systems and globally distributed groups. Features current and potential projects. http://www.cs.york.ac.uk/mis/research.htm
Destination KM Portal providing access to research and news items with a focus on strategies and applications in the corporate world. Features a reading list, events and a newsletter. http://www.destinationkm.com/
ITtoolbox Provides a knowledge network and support environment for the IT industry. Features discussion groups, news, newsletters and a job bank. http://knowledgemanagement.ittoolbox.com/
Knowledge Based Economies Research report traces the generation and flow of knowledge and the mobility of knowledge workers. Features conference papers. http://www.carleton.ca/kbe/
Knowledge Management - Emerging Perspectives An introduction to key concepts in the field. Features annotated links to related resources. By Gene Bellinger. http://www.systems-thinking.org/kmgmt/kmgmt.htm
Mental Model Musings Gene Bellinger's study of the concept of systems. Includes an introduction to systems thinking, articles about modeling and simulation and an examination of applications in business and organizations. http://www.systems-thinking.org/welcome.htm
Column Two News and opinion articles by James Robertson. Features archives. http://www.steptwo.com.au/columntwo/archives/cat_knowledge_management.html
EdNA Online - Knowledge Management Portal from Education Network Australia hosts links and research papers. Features events and courses. http://www.edna.edu.au/edna/page2092.html
Knowledge Management Research Program Studies technological and organizational challenges associated with introducing KM into the enterprise and conducts projects which apply and refine theoretical models. Features publications and projects. http://www.sims.monash.edu.au/research/km/
KmWiki Collective repository, annotated and cross-linked. Includes an index. http://www.voght.com/cgi-bin/pywiki?KmWiki
Knowledge Management Lab Center at Florida International University that researches and evaluates practices, processes and technologies. Offers papers, links, information on mission objectives and member profiles. http://www.kmlab.fiu.edu/index_.htm
How to Save the World Dave Pollard's articles and papers on knowledge work and business innovation. Includes a table of contents and resources. http://blogs.salon.com/0002007/categories/businessInnovation/
KM Advantage Resource serving the corporate community with articles, calendar of events and training tools. Features an overview, bibliography, links and news. http://www.providersedge.com/kma/
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